Frequently Asked Questions
Everything you need to know about your next match-day gear.
How do I know which soccer cleat size to order?
We recommend checking our specific brand size charts as fit varies between Nike, Adidas, and Puma. Most performance cleats are designed to fit snugly; if you prefer a roomier fit, consider sizing up by a half size.
Can I return a jersey that has been customized?
Unfortunately, jerseys with custom name and number sets, including authentic league patches, are final sale and cannot be returned or exchanged unless there is a manufacturing defect.
How long does shipping take for team uniforms?
Standard shipping for in-stock items takes 3-5 business days. For bulk team orders or customized kits, please allow 10-14 business days for processing and customization before shipment.
What is your return policy for equipment?
Unused equipment, such as balls, shin guards, and training cones, can be returned in its original packaging within 30 days of purchase for a full refund.
Do you offer international shipping?
Yes, Soccer Post ships to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and the weight of the order.
How should I care for my match-day jersey?
To preserve the quality of the fabric and heat-pressed graphics, we recommend washing your jersey inside out in cold water and hanging it to dry. Avoid using fabric softeners or a tumble dryer.